Contact information

We're here to help! Reach out to us for any questions or support.

Shipping Information

All orders are shipped from our fulfillment center in China to ensure global coverage and reliable logistics.

Please contact us via email at support@vorixn.com.
We strive to respond to all inquiries within 24-48 hours during business days.

Our customer service team operates Monday through Friday, excluding major holidays.

Note: Response times may be longer during weekends and holiday periods.

For return instructions and authorization, please contact support@vorixn.com before sending any items back.

Important: Unauthorized returns may not be accepted.

Do not send returns to our registered business address. Return shipping instructions will be provided upon approval of your return request.

For legal inquiries, compliance matters, or official correspondence, please contact us at:

Email: support@vorixn.com

General Inquiries: support@vorixn.com

Response Time: 24-48 hours (business days)

Website: vorixn.com

We value your business and are committed to providing excellent customer service!